Terms of use

Welcome to Alès Groupe SA, owner of the website jowae.ca site. Should you choose to browse our website without reading the Terms and Conditions, please note that you are nonetheless bound by the conditions therein contained.

The present Conditions define the rights and obligations of parties during sales carried out on the Site. They govern all steps in the order process, from placement through to tracking and processing.

These Conditions are for the end consumer exclusively, namely, any person 18 years and over not transacting as a retailer.

Alès Groupe reserves the right to adapt or modify, at any time, the Conditions on its website. We invite you to visit these pages periodically to review the Conditions currently in effect, which are mandatory and binding. If modified, the Conditions in effect at the time of your website visit will have precedence. Please note that for disputes arising from the validity of the Conditions governing a transaction, digital computer records will be used as evidence between parties.

Intellectual property

The Content and the Site are the sole property of Alès Groupe and/or its licensors, may be protected by copyright, trademark and other intellectual property laws and may not be used except in accordance with these Terms & Conditions or with Alès Groupe express written consent. You must not modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works of, transfer, or sell any Content. All trademarks, service marks, trade names, logos and trade dress, whether registered or unregistered (collectively the “Marks”) that appear on the Site are proprietary to Alès Groupe or such marks’ respective owners.

You must not display or reproduce the Marks other than with the prior written consent of Alès Group. You must not remove or otherwise modify any trademark notices or other proprietary notices from any Content. The company Alès Group reserves the right to take legal action in the event of any infringement of its intellectual property rights, including in cases of criminal action.

Limitation of liability

Alès Groupe cannot be held liable for the improper use or purchase of the products it sells. Prior to all orders being placed, customers must attest to having full legal capacity to transact with Alès Groupe and abide by its Conditions.

Alès Groupe cannot be held responsible for: the non-operation or temporary interruption of service as well as any inability to access the Site, the improper use of the Site caused by external factors, any indirect damage resulting from viruses, hacking, loss of customer data or records during transactions on the Site, potential shipping delays caused by the courier or postal service (these delays do not entitle customers to damage claims), and all other damages incurred, directly or indirectly, during delivery.

Alès Groupe retains ownership of products until full and final payment of an order. Once an order has been delivered to the customer and received, the latter becomes responsible for the product.

Computing and Freedom


While using our site, we ask you to provide us with some information personally identifiable, that can be used to contact or identify you. Identifiable personal information may include, but not limited to your name, email, phone number, home address, demographic information (such as postal code, age) or payment information (such as account or credit card number) when you make a purchase, or account information (such as your username, password and email address). The type of personal information we collect May Vary DEPENDING ON your use of the features on the website. For example, if you enter a promotion, opt-in emails or receive--other offers or communications, we collect and store the information Provided. We are the unique recipient of your information and it may be shared only if it is required by a third party to provide with the service required, or summoned by a legal or administrative authority. We seek to protect account information to ensure that it is kept private; however, we cannot guarantee the security of any account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. We otherwise store all of our information, including your IP address information, using industry standard techniques. We maintain appropriate administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, whether personal Information or otherwise. In the unlikely event that we believe that the security of your personally identifiable information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate or required by law, we would endeavor to do so as promptly as possible under the circumstances.


When viewing content on the Site, information about your browsing habits may be stored as "cookies" or "pixel tags" stored by the web browser on your device (computer, tablet, smartphone, etc.) These cookies or tags can, for example, help you avoid having to repeatedly enter your password each time you visit and allow us to enhance and personalize your online shopping experience, so that the information you receive is more relevant to you. You can choose not to accept cookies or tags at any time by changing your browser’s settings. Cookies are pieces of text that may be provided to your computer through your web browser when you access a website. Your browser stores cookies in a manner associated with each website you visit. Ales Group reserves the right to install cookies on your computer if you visit the website. The information concerning your computer's navigation around our website (pages you visited, date, time ...) is stored. We use cookies to enable our servers to recognize your web browser and tell us how and when you visit the Site and otherwise use the services through the Internet. The use of reserves cookies to improve our services and to better serve you. You can choose to disable the use of cookies or modify the acceptance parameters by configuring the internet options for your browser.

Our cookies do not, by Themselves, contain, Personal Information, and we do not combine the general information file managed through cookies with other Personal Information to tell us who you are. Most browsers-have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as as well (DEPENDING on the sophistication of your browser software) ALLOWING you to decide on acceptance of each new cookie in a variety of ways . This Privacy Policy covers our use of cookies only and does not cover the use of cookies by third parties. We do not control how third party place cookies on your computer.

Access to the website

We value our customers' privacy and appreciate your confidence That we will respect your privacy in a careful and sensitive Manner. By visiting the Site and / or using the products and services made ​​available to you on the Site ( "Services"), you are Agreeing to the terms of this Privacy Policy. Please read this policy carefully. Our business is constantly changing and our Privacy Policy and the Site and our Terms & Conditions will also exchange.